Stephen Wood Mediation

Workplace differences or disputes can often be extremely damaging for the business as they often escalate quickly and can lead to low morale, lower productivity, high staff turnover and tribunal claims.

It can be difficult to prevent differences or disputes arising and also to deal with them when they do.

Workplace mediation is a voluntary process, usually arranged by the employer, where two or more employees agree to attend a meeting with an impartial mediator.  The mediator works with the employees in helping them negotiate their own resolution and create an agreed way forward.

There will usually be three meetings: one with each of the employees (which will usually be online through Zoom or Teams or by phone) and then a joint meeting with both employees.  

Stephen Wood can help the parties:

• identify the issues and set out the agenda
• explore the differences/conflicts and their causes
• communicate what needs to be said, in the way it needs to be said
• come to a mutual understanding
• generate new options
• work together to find a suitable solution